Privacy Policy

1. Important Notice

EmoCare is intended only for adults 18+. If you are experiencing a medical or mental health emergency, contact emergency services, a licensed healthcare provider, or your local crisis hotline immediately.

2. Information We Collect

Emotional Check-ins, Journal entries, AI conversation messages (Talk and Oracle), and technical information necessary to operate the app. Journal entries, Check-ins, and Memory Ledger data remain stored locally on your device.

3. How We Use Your Information

We use information to provide EmoCare services, generate AI responses, maintain app functionality, improve reliability and security, prevent abuse, and comply with legal obligations. We do not sell personal information or use it for advertising.

4. AI Processing Providers

Anthropic: Before you use Talk or Oracle for the first time, EmoCare displays a consent dialog identifying Anthropic as the third-party AI service. You must tap 'I Understand — Start Talking' before any AI conversation data is transmitted. Only the text messages you choose to send through Talk and Oracle are transmitted to Anthropic to generate responses. Journal entries, Check-ins, and Memory Ledger data are not transmitted to Anthropic. Messages are transmitted securely over HTTPS. EmoCare does not store AI conversation messages long-term on its own servers for this purpose. Anthropic processes data under its commercial API terms, and customer content submitted through applicable commercial APIs is not used to train Anthropic's generative AI models.

Tavily: Oracle may use Tavily to retrieve publicly available information from the internet in response to user requests.

5. Data Storage

Journal entries, Check-ins, and Memory Ledger remain on your device. AI conversations are processed only when you choose to use Talk or Oracle after consent. Data is encrypted in transit using HTTPS/TLS.

6. Memory Features

Memory Ledger helps provide continuity across your reflections. You may delete your memories at any time.

7. Your Privacy Controls

You may delete journals, Check-ins, Memory Ledger entries, and use Delete All Data in Settings.

8. Delete All Data

The Delete All Data feature permanently removes locally stored EmoCare data, subject to limited legal or operational retention requirements where applicable.

9. Data Retention

We retain information only as long as necessary to provide services, maintain security, comply with legal obligations, resolve disputes, and enforce agreements.

10. International Users

Your information may be processed in the United States where permitted by applicable law.

11. California Privacy Rights

California residents may have rights to know, access, correct, and request deletion of personal information. EmoCare does not sell personal information.

12. GDPR Rights

Where applicable, users may request access, correction, deletion, restriction, objection, or portability of their personal data.

13. Children's Privacy

EmoCare is intended only for adults 18 years of age or older. We do not knowingly collect information from children.

14. Security

We implement commercially reasonable safeguards including encryption in transit, access controls, authentication protections, and security best practices.

15. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of EmoCare after updates constitutes acceptance of the revised policy.

16. Contact Us

TriStar International LLC — EmoCare AI · Intelligence with Soul

Email: info@tristarinter.com